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Questions answered

Starseed UK delivers across the UK for £3.95, free over £40, in 2–5 working days. You can return items within 14 days of delivery, and you pay by card through secure Shopify checkout. Below: general answers, then a questions page for every one of our 1038 products, grouped by category.

Ordering, delivery and returns

What is Starseed UK?

Starseed UK is a UK online shop for tarot and oracle decks, crystals, incense, ritual candles, singing bowls, smudge sticks and altar tools, with free tools: a Moon Room, Tarot Room, Zodiac and Observatory.

How do I pay?

Payment is by debit or credit card (and the wallets Shopify supports) through secure Shopify checkout. You see delivery options and the full total before paying.

Can I return an item?

You can cancel within 14 days of delivery under the UK Consumer Contracts Regulations; email hello@starseeduk.co.uk to arrange a return and we refund within 14 days of receiving it back.

Do you deliver outside the UK?

Not at the moment. We deliver to UK addresses only.

Where do you deliver?

We deliver across the UK. UK delivery £3.95, free over £40, 2–5 working days.

How can I contact Starseed UK?

Email hello@starseeduk.co.uk or use the contact page.

Are the tarot readings on the site predictions?

No. The Tarot Room is for reflection and learning card meanings; it is not prediction or professional advice.

Do you make health claims about crystals or incense?

No. We describe what items are traditionally used for. Nothing we sell is a substitute for medical advice.

How is the moon phase calculated?

From the real positions of the Sun and Moon, worked out for your date and UK town in the Moon Room.

Tarot Cards

Which tarot deck is best for beginners?

A deck in the Rider-Waite-Smith tradition is the usual starting point, because most books and guides, including our Tarot Room, use its imagery and meanings.

How many cards are in a tarot deck?

A standard tarot deck has 78 cards: 22 major arcana and 56 minor arcana in four suits.

Is it true you should not buy your own tarot deck?

That is folklore, not a rule. Many readers buy their own first deck.

Shop Tarot Cards

Oracle Cards

What is the difference between tarot and oracle cards?

Tarot follows a fixed 78-card structure. Oracle decks have no fixed structure; each deck sets its own cards and meanings in its guidebook.

Do oracle decks come with a guidebook?

Most do. Check the product page for what is included in each deck.

Shop Oracle Cards

Crystals

Will my crystal look exactly like the photo?

No two natural crystals are identical. Expect variation in colour, size and inclusions.

Does amethyst fade in sunlight?

Prolonged strong sunlight can fade amethyst, so keep it out of direct sun.

Do crystals have healing properties?

We do not make health claims. Crystals are traditionally used for reflection and decoration.

Shop Crystals

Incense

How long does an incense stick burn?

It depends on the stick; the product page lists burn time where the supplier provides it.

Is incense safe indoors?

Use a heat-proof holder, ventilate the room and never leave burning incense unattended.

Shop Incense

Ritual Candles

What do ritual candle colours mean?

Colour meanings are traditional associations, which vary between practices. White is commonly linked with beginnings and clarity.

When should I light a ritual candle?

Many practitioners use the new moon for intentions and the full moon for gratitude. Check tonight's phase in the Moon Room.

Shop Ritual Candles

Singing Bowls

How do you play a singing bowl?

Hold the bowl on a flat palm or cushion, strike it gently, then run the mallet around the rim with steady pressure.

Does a singing bowl come with a mallet?

Check each product page; included accessories are listed there.

Shop Singing Bowls

Smudge Sticks

How do you use a smudge stick?

Light the end, gently blow out the flame, and let the smoke drift while holding a heat-proof dish underneath. Extinguish fully after use.

Is smudging safe?

Ventilate the room, keep away from smoke alarms, children and pets, and never leave it smouldering unattended.

Shop Smudge Sticks

Altar & Ritual Tools

What do I need for a simple altar?

A cloth, a candle on a safe holder, and one or two objects that mean something to you is enough.

Shop Altar & Ritual Tools

Questions about every product

Crystals · shop

Longstone Gem Necklaces (1) · buying guide
Gemstone Bracelets for Manifestation (1) · buying guide
Gemstone Pendants - Tree of Life (1) · buying guide
Crystal Glass Tea Infuser Bottle (1) · buying guide
Raw Crystals (2) · buying guide
Gemstone Wishing Trees (2) · buying guide
Set of 7 Ancient Witch Gemstone Spoons (2) · buying guide
Ancient Wisdom Crystal Balls (1) · buying guide
Black Obsidian Points (1) · buying guide
Hop Hare Crystal Magic Flower Candles (1) · buying guide
Gemstone Bracelet Bath Bomb (1) · buying guide
Gemstone Magic Pendulums (1) · buying guide
Ancient Witch Spell Incense (4) · buying guide
Special Gemstone Pendulums (6) · buying guide
Laced Gemstone Pendants (1) · buying guide
Rare Mineral Specimens (4) · buying guide
Gemstone Faceted Healing Balls & Stand (5) · buying guide
Gemstone Shiva Lingam Magic Wands (1) · buying guide
Mini Gemstone Trees (1) · buying guide
Gemstone Enchantment Lights (1) · buying guide
Raw Crystal Gemstone Tea Strainer (1) · buying guide
Gemstone Points (16) · buying guide
Nymph Gemstone Necklaces - Real Leaf Butterfly Pendant (1) · buying guide
Gemstone Tree Gardens (3) · buying guide
Cord Necklace Gemstone Pendants (1) · buying guide
Gemstone Obelisk Points (22) · buying guide
Large African Tumble Stones (1) · buying guide
Medium African Tumble Stones (2) · buying guide
Melt Eaze Crystal Wax Melts (1) · buying guide
Crystal Scents Smudge Incense (1) · buying guide
Gemstone Figures (40) · buying guide
Gemstone Crystal Spheres with Stand (19) · buying guide
Gemstone Planets on a Goldstone Stand (6) · buying guide
Four Gemstone Shapes Sets (6) · buying guide
Selenite Wands (5) · buying guide
Gemstone Pendants (11) · buying guide
Crystal Healing Wands (2) · buying guide
Indian Gemstone Necklaces (3) · buying guide
Gemstone Pendant Jewellery (3) · buying guide
Gemstone Roller Bottle and Tips (3) · buying guide
Faceted Gemstone Bracelets (1) · buying guide
Crystal Infused Glass Bottle 500 ml (3) · buying guide
Gemstone Face Rollers (3) · buying guide
Small African Tumble Stones (2) · buying guide
Medium and Large Tumble Stones (3) · buying guide
Selenite Plates (12) · buying guide
Gemstones String Bracelets (1) · buying guide
Selenite Bowls (11) · buying guide
Selenite Pendants (3) · buying guide
Selenite Block Lamp (1) · buying guide
Selenite Candle Holders (3) · buying guide
Selenite Ceremonial Knives (3) · buying guide
Chakra String Bracelets (1) · buying guide
Gemstone Double Power Bracelets (2) · buying guide
Crystal Packs (2) · buying guide
Candles (20) · buying guide
Zodiac (1) · buying guide
Moon & Celestial (6) · buying guide
Crystals (51) · buying guide
The Psychic Tree Water Bottle (1) · buying guide
Bewater Plastic Water Bottle (1) · buying guide
Incense & Smudge (10) · buying guide

Oracle Cards · shop

Oracle Cards (4) · buying guide
Playing & Oracle Cards (4) · buying guide

Singing Bowls · shop

Tibetan Singing Bowls (70) · buying guide
Tibetan Sing Bowls Sets (24) · buying guide
Tibetan Tingsha Bells (6) · buying guide
Accessories for Singing Bowls & Gongs (6) · buying guide

Incense · shop

Famous HEM Hexagonal Incense (29) · buying guide
Ancient Witch Spell Incense (2) · buying guide
Tribal Soul Spiritual Incense Sticks (1) · buying guide
Backflow Incense Burner (1) · buying guide
Incense & Smudge (245) · buying guide
Dragons (1) · buying guide
Candles (1) · buying guide

Tarot Cards · shop

Tarot Cards & Reading Cloths (21) · buying guide
Hop Hare Essential Oil Gemstone Roll-Ons (1) · buying guide
Tarot & Oracle (2) · buying guide

Ritual Candles · shop

Magic Candles for Manifestation (11) · buying guide
Magic Spell Candles (12) · buying guide
Ancient Witch Ritual Candles (5) · buying guide
Candles (63) · buying guide

Altar & Ritual Tools · shop

Esoteric Alter Cloth (5) · buying guide
Ancient Witch Ritual Waters (4) · buying guide
Various Shaped Ceramic Oil Burners (6) · buying guide
Ritual Bowls and Cauldrons (1) · buying guide
Zodiac (1) · buying guide
Oil Burners (28) · buying guide
Buddha & Meditation (1) · buying guide
Witchy & Gothic (6) · buying guide
Spiritual Gifts (4) · buying guide
Angels (1) · buying guide

Smudge Sticks · shop

Smudge Sticks (5) · buying guide
Smudge Sticks - individually wrapped (2) · buying guide

Gifts and other tools

Ritual Bowls and Cauldrons (9) · buying guide
Chakra String Bracelets (6) · buying guide
Ergo Teak Pestle & Mortar (3) · buying guide
Vegetable Leather Notebooks (3) · buying guide
Leather Notebooks – Vintage Style Journals (3) · buying guide
Vintage Style Boxes (3) · buying guide
Fairies (12) · buying guide
Moon & Celestial (29) · buying guide
Buddha & Meditation (2) · buying guide
Dragons (4) · buying guide
Zodiac (8) · buying guide
Witchy & Gothic (33) · buying guide
Spiritual Gifts (11) · buying guide
Angels (10) · buying guide
Dreamcatchers (3) · buying guide

Still stuck? Contact us or email hello@starseeduk.co.uk.