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Christmas gift guide
Christmas delivery and ordering
How Christmas ordering works at Starseed UK: when to order, delivery costs, free delivery over £40, gift messages and returns.
Key points
- UK delivery is £3.95, or free on orders over £40, and usually takes 2–5 working days.
- For Christmas delivery, order by mid-December: carriers get busier in the run-up, so earlier is safer, and Royal Mail and other carriers publish their own last posting dates each year.
- You can add a gift message at checkout and send it straight to them.
- Unused items can be returned within 14 days of delivery, so an unsure choice is not a risk.
Questions answered
What is the last order date for Christmas delivery?
We advise ordering by mid-December for delivery before Christmas. Carriers publish their own last recommended posting dates each year, so check those for the latest guidance. UK delivery is £3.95, or free on orders over £40, and usually takes 2–5 working days.
How long does Christmas delivery take?
Our standard UK delivery usually takes 2–5 working days. Carriers get busier in December, so allow extra time near Christmas. UK delivery is £3.95, or free on orders over £40, and usually takes 2–5 working days. For Christmas delivery, order by mid-December: carriers get busier in the run-up, so earlier is safer, and Royal Mail and other carriers publish their own last posting dates each year.
Is there free delivery on Christmas orders?
Yes, UK delivery is free on orders over £40. Below that it costs £3.95. UK delivery is £3.95, or free on orders over £40, and usually takes 2–5 working days. For Christmas delivery, order by mid-December: carriers get busier in the run-up, so earlier is safer, and Royal Mail and other carriers publish their own last posting dates each year.
Can I send a gift directly to someone else?
Yes. Enter their address as the delivery address at checkout and add a gift message. UK delivery is £3.95, or free on orders over £40, and usually takes 2–5 working days. For Christmas delivery, order by mid-December: carriers get busier in the run-up, so earlier is safer, and Royal Mail and other carriers publish their own last posting dates each year.
Do you deliver outside the UK?
Not at the moment. We deliver to UK addresses only. UK delivery is £3.95, or free on orders over £40, and usually takes 2–5 working days. For Christmas delivery, order by mid-December: carriers get busier in the run-up, so earlier is safer, and Royal Mail and other carriers publish their own last posting dates each year.
Can I return a Christmas present?
Yes. You can cancel within 14 days of delivery under the UK Consumer Contracts Regulations. Email hello@starseeduk.co.uk with your order number and we will explain how to send it back. UK delivery is £3.95, or free on orders over £40, and usually takes 2–5 working days.
What if my Christmas gift arrives damaged?
Email us a photo within 14 days of delivery and we will put it right. Your rights under the Consumer Rights Act 2015 are not affected. UK delivery is £3.95, or free on orders over £40, and usually takes 2–5 working days.
Do Scottish islands and remote areas take longer?
Island and remote addresses can take longer, so please order earlier still if you are sending a gift to one. UK delivery is £3.95, or free on orders over £40, and usually takes 2–5 working days. For Christmas delivery, order by mid-December: carriers get busier in the run-up, so earlier is safer, and Royal Mail and other carriers publish their own last posting dates each year.
Can I add a gift message?
Yes, you can add a gift message at checkout and we will include it with the order. UK delivery is £3.95, or free on orders over £40, and usually takes 2–5 working days. For Christmas delivery, order by mid-December: carriers get busier in the run-up, so earlier is safer, and Royal Mail and other carriers publish their own last posting dates each year.
How do I pay for my Christmas order?
Orders are paid for securely through Shopify checkout, with debit and credit cards and digital wallets. UK delivery is £3.95, or free on orders over £40, and usually takes 2–5 working days. For Christmas delivery, order by mid-December: carriers get busier in the run-up, so earlier is safer, and Royal Mail and other carriers publish their own last posting dates each year.
Will prices change before Christmas?
Prices on our pages are current shop prices and can change. The product page always shows today's price. UK delivery is £3.95, or free on orders over £40, and usually takes 2–5 working days. For Christmas delivery, order by mid-December: carriers get busier in the run-up, so earlier is safer, and Royal Mail and other carriers publish their own last posting dates each year.
Is everything shown in stock?
Our gift pages show in-stock products from the live shop, but popular items can sell out in December, so order early. UK delivery is £3.95, or free on orders over £40, and usually takes 2–5 working days. For Christmas delivery, order by mid-December: carriers get busier in the run-up, so earlier is safer, and Royal Mail and other carriers publish their own last posting dates each year.
Key facts (summary)
- How Christmas ordering works at Starseed UK: when to order, delivery costs, free delivery over £40, gift messages and returns.
- We advise ordering by mid-December for delivery before Christmas.
- Our standard UK delivery usually takes 2–5 working days.
- Yes, UK delivery is free on orders over £40.
- Yes.
- Not at the moment.
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